{"id":824,"date":"2026-11-02T11:26:39","date_gmt":"2026-11-02T11:26:39","guid":{"rendered":"https:\/\/dev.n4u.au\/vps\/?page_id=824"},"modified":"2026-11-05T02:16:37","modified_gmt":"2026-11-05T02:16:37","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/dev.n4u.au\/vps\/legal\/terms-of-service\/","title":{"rendered":"Terms of Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"824\" class=\"elementor elementor-824\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76a409a vpsn-legal-hero e-flex e-con-boxed e-con e-parent\" data-id=\"76a409a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-288dfd8 elementor-widget elementor-widget-heading\" data-id=\"288dfd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms of Service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9407181 vpsn-legal-body e-flex e-con-boxed e-con e-parent\" data-id=\"9407181\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf9938e elementor-widget elementor-widget-text-editor\" data-id=\"bf9938e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>By purchasing any Service(s) from VPSNERDS, you (Customer) are entering into an agreement with Group44 Pty Ltd that is bound by the Terms of Service outlined in this document. This Agreement shall be construed in all respects in accordance with the laws of the state of Victora, Australia applicable to contracts enforceable in that state. By completing the ordering process, you agree to have read, understood, and be bound by these Terms of Service.<\/p><p>Last updated 30 Jan 2018.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71e88bc vpsn-legal-toc e-con-full e-flex e-con e-child\" data-id=\"71e88bc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f15733 elementor-widget elementor-widget-heading\" data-id=\"8f15733\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Table of Contents<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64849bc elementor-widget elementor-widget-text-editor\" data-id=\"64849bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"#tos-1-definitions\">1. Definitions<\/a><\/li><li><a href=\"#tos-2-acceptance\">2. Acceptance<\/a><\/li><li><a href=\"#tos-3-communication\">3. Communication<\/a><\/li><li><a href=\"#tos-4-account-ownership\">4. Account Ownership<\/a><\/li><li><a href=\"#tos-5-availability-of-services\">5. Availability of Services<\/a><\/li><li><a href=\"#tos-6-domain-registrations-transfers-and-renewals\">6. Domain Registrations, Transfers and Renewals<\/a><\/li><li><a href=\"#tos-7-payments-invoicing\">7. Payments &amp; invoicing<\/a><\/li><li><a href=\"#tos-8-cancellations-refunds-terminations\">8. Cancellations, Refunds &amp; Terminations<\/a><\/li><li><a href=\"#tos-9-limitation-of-liability\">9. Limitation of Liability<\/a><\/li><li><a href=\"#tos-10-customer-general-warranties-and-undertakings\">10. Customer General Warranties and Undertakings<\/a><\/li><li><a href=\"#tos-11-general-assurances-and-undertakings\">11. General Assurances and Undertakings<\/a><\/li><li><a href=\"#tos-12-entire-agreement\">12. Entire Agreement<\/a><\/li><li><a href=\"#tos-13-governing-law\">13. Governing Law<\/a><\/li><li><a href=\"#tos-14-changes\">14. Changes<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-992d11b vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"992d11b\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-1-definitions\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9bd280 elementor-widget elementor-widget-heading\" data-id=\"e9bd280\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Definitions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57a48f7 elementor-widget elementor-widget-text-editor\" data-id=\"57a48f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">1.1<\/span><div class=\"vpsn-body\"><p>\u201cProvider\u201d or \u201cVPSNERDS\u201d refers to Group44 Pty Ltd ABN 24 703 434 664 and ACN 703 434 664 trading as VPSNERDS.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">1.2<\/span><div class=\"vpsn-body\"><p>\u201cService\u201d or \u201cServices\u201d refers to the products or services ordered from VPSNERDS.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">1.3<\/span><div class=\"vpsn-body\"><p>\u201cCustomer\u201d refers to the person or organisation purchasing or receiving a product or service from VPSNERDS.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">1.4<\/span><div class=\"vpsn-body\"><p>\u201cCustomer Service\u201d means the relationship between VPSNERDS staff and the Customer, with the purpose of assisting the Customer with a question they have asked.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">1.5<\/span><div class=\"vpsn-body\"><p>\u201cMyAccount\u201d refers to the billing account supplied to the Customer upon registration, accessible at https:\/\/myaccount.vpsnerds.com.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04aa219 vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"04aa219\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-2-acceptance\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80afe50 elementor-widget elementor-widget-heading\" data-id=\"80afe50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Acceptance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0616201 elementor-widget elementor-widget-text-editor\" data-id=\"0616201\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">2.1<\/span><div class=\"vpsn-body\"><p>The Customer signified acceptance of our Terms of Service, as well as our Acceptable Use Policy, Privacy Policy, and Customer Service Policy when they submitted their order to VPSNERDS for Services, and that order was accepted.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">2.2<\/span><div class=\"vpsn-body\"><p>The Customer acknowledges that they are solely responsible for ensuring that all Service(s) are in full compliance with this policy, and that they are solely responsible for the files and applications that have been uploaded and executed.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b75824e vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"b75824e\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-3-communication\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0715a53 elementor-widget elementor-widget-heading\" data-id=\"0715a53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Communication<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-453385e elementor-widget elementor-widget-text-editor\" data-id=\"453385e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">3.1<\/span><div class=\"vpsn-body\"><p>The Customer agrees to receive emails directly relating to the Service(s) provided, as well as marketing and promotional emails from VPSNERDS to the email address registered to their account. The Customer can unsubscribe from marketing and promotional emails only.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">3.2<\/span><div class=\"vpsn-body\"><p>If the Customer does not want to receive these mandatory service-specific emails, they are required to cancel all active Services and close their Account, in accordance with our Cancellation policy. The Customer may, however, opt-out from receiving marketing and promotional emails at any time by disabling them in MyAccount.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8fa0577 vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"8fa0577\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-4-account-ownership\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adafda1 elementor-widget elementor-widget-heading\" data-id=\"adafda1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Account Ownership<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4be8cdd elementor-widget elementor-widget-text-editor\" data-id=\"4be8cdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">4.1<\/span><div class=\"vpsn-body\"><p class=\"vpsn-clause-title\"><strong>Account Owner.<\/strong><\/p><p>The highest authority of a single Members Portal Account is considered the Account Owner. Individual hosting or additional services that are associated with an account, are controlled by the Account Owner and modifications and updates to an account\u2019s information can only be actioned by the Account Owner or their Authorised Additional Contact. The Account Owner is established at the time the account is created. The details of an Account Owner must be that of a real person. It is not permitted to use fictitious or \u201cfake\u201d names for the details of an Account Owner. Accounts containing fictitious or \u201cfake\u201d names, and contact details that do not reflect the details of a real person may be suspended or terminated without notice.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">4.2<\/span><div class=\"vpsn-body\"><p class=\"vpsn-clause-title\"><strong>Account Information.<\/strong><\/p><p>The Customer warrants that all information provided to VPSNERDS is truthful and correct and accurate and up to date and that the person designated as the Account Owner is of or above 18 years of age and is legally empowered to act and enter into this contract as The Customer or on behalf of The Customer as indicated on the relevant application form.<\/p><\/div><\/div><div class=\"vpsn-clause vpsn-clause--sub\"><span class=\"vpsn-num\">4.2.1<\/span><div class=\"vpsn-body\"><p class=\"vpsn-clause-title\"><strong>Maintaining Account Information.<\/strong><\/p><p>The Customer is responsible for maintaining the contact information stored within their account and failure to maintain up to date contact information does not warrant the waiving of any fees, overdue fees, or warnings issued by VPSNERDS.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">4.3<\/span><div class=\"vpsn-body\"><p class=\"vpsn-clause-title\"><strong>Authorised Additional Contact.<\/strong><\/p><p>The Account Owner may add and authorise an additional contact person or persons to act on their behalf. The Account Owner is limited to adding one additional billing contact and a maximum of three additional technical contacts. Accounts found to have more than the allowed maximum additional contacts will be requested to remove the excess to ensure adherence to the limits.<\/p><p>For any additional contact added to an account, to be able to request account modifications, the Authorised Additional Contact must be configured as a sub-contact with their own login information and have appropriate permissions set. If the Authorised Additional Contact is not activated as a sub-account, the contact will only have limited permissions to support for a service and will not be able to request configuration changes to the hosting Services.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">4.4<\/span><div class=\"vpsn-body\"><p class=\"vpsn-clause-title\"><strong>Account Transfer.<\/strong><\/p><p>The Account Owner\u2019s role can be transferred to another Authorised Additional Contact or VPSNERDS Customer by contacting our billing support team to obtain the appropriate steps.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">4.5<\/span><div class=\"vpsn-body\"><p class=\"vpsn-clause-title\"><strong>Account Closure.<\/strong><\/p><p>An account will be automatically deactivated when no active hosting or additional services are being operated under the account.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c7a5335 vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"c7a5335\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-5-availability-of-services\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3aba632 elementor-widget elementor-widget-heading\" data-id=\"3aba632\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Availability of Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d1a68b elementor-widget elementor-widget-text-editor\" data-id=\"6d1a68b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">5.1<\/span><div class=\"vpsn-body\"><p>While VPSNERDS will endeavour to provide continuous availability of all Service(s) to the Customer, VPSNERDS will not be liable for any Service interruptions or downtime that is not covered by a Service Level Agreement (where applicable).<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">5.2<\/span><div class=\"vpsn-body\"><p>Scheduled maintenance will be performed at a time which is deemed suitable by VPSNERDS, and should it require any Services to be offline for greater than ten (10) minutes, VPSNERDS will post details of the scheduled maintenance at least two (2) days prior.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">5.3<\/span><div class=\"vpsn-body\"><p>Unscheduled maintenance will be performed as required by VPSNERDS, and should any Service(s) be offline for greater than ten (10) minutes, VPSNERDS will post details of the maintenance and any updates until it has been completed. Details of these events can been found at http:\/\/status.dedicatedgaming.com.au. If you wish to receive notices by email, please subscribe to service status notifications.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-155bec9 vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"155bec9\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-6-domain-registrations-transfers-and-renewals\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2cd08d elementor-widget elementor-widget-heading\" data-id=\"f2cd08d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Domain Registrations, Transfers and Renewals<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76df837 elementor-widget elementor-widget-text-editor\" data-id=\"76df837\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">6.1<\/span><div class=\"vpsn-body\"><p class=\"vpsn-clause-title\"><strong>Domain Registrations.<\/strong><\/p><p>Domain registrations that have completed the registration process and are considered active by the Domain Registrar are final and cannot be cancelled or refunded. Some domain extensions may require additional information to complete the registration and VPSNERDS provides no guarantees that an ordered domain registration will be successful. It is The Customer\u2019s sole responsibility to ascertain what information is required to register a particular domain prior to placing any domain registration orders.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">6.2<\/span><div class=\"vpsn-body\"><p class=\"vpsn-clause-title\"><strong>Domain Transfers.<\/strong><\/p><p>Domain transfers typically take 5-7 days to complete once final authorisation has been received by the Domain Registrar, with the exception of .au domains which take 48 hours once final authorisation has been actioned. VPSNERDS has no authority to speed up a domain transfer and cannot place any guarantees on how long a transfer will take to complete. The Customer must ensure all contact information is updated with current Domain Registrar and the appropriated transfer codes have been obtained prior to placing a domain transfer order with VPSNERDS.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">6.3<\/span><div class=\"vpsn-body\"><p class=\"vpsn-clause-title\"><strong>Domain Renewal.<\/strong><\/p><p>Domains must be renewed prior to their expiration date to avoid the domain becoming inactive. Multiple notifications are sent to The Customer advising them of upcoming domain renewals starting from 60 days prior to the listed expiry date. VPSNERDS has no control over keeping the domain active once it has reached its expiry and does not take responsibility for a website becoming inaccessible due to The Customer not renewing their domain.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">6.4<\/span><div class=\"vpsn-body\"><p>It is the Customer&#8217;s responsibility to ensure that the Registrant, Technical and Administrative contact information is kept up to date on every domain name. As per registry-registrar policy and agreements, VPSNERDS will use the Registrant contact information to advise the Customer of any pending expiry, renewal or transfer requests relating to the domain name.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e33a19 vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"2e33a19\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-7-payments-invoicing\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db7a124 elementor-widget elementor-widget-heading\" data-id=\"db7a124\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Payments &amp; invoicing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11e0b60 elementor-widget elementor-widget-text-editor\" data-id=\"11e0b60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">7.1<\/span><div class=\"vpsn-body\"><p>The Client must pay for the supply of goods and services under this agreement as per the invoice(s) provided to the Client by VPSNERDS and in accordance with published prices or prices provided in a customised quotation to the Client.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">7.2<\/span><div class=\"vpsn-body\"><p>The Client shall make payment according to the Tax Invoice rendered. Should a time frame not be stipulated on the Tax Invoice, the Client must make payment within seven (7) days of the date of the Tax Invoice.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">7.3<\/span><div class=\"vpsn-body\"><p>VPSNERDS will issue invoices up to 14 days prior to the due date.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">7.4<\/span><div class=\"vpsn-body\"><p>Charges to the account will begin on the day the order is processed, regardless of the account billing date. If the Client has ordered the service between 1st of the month and 25th of the month, the first bill is pro rata to the end of the month. If the Client has ordered the service after the 25th of the month, the first bill will include the first month\u2019s charges (prorata) and the second month\u2019s charges.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">7.5<\/span><div class=\"vpsn-body\"><p>If the Client fails to make payment in accordance with Clause 7, VPSNERDS shall be entitled to:<\/p><ul><li>Require the payment immediately;<\/li><li>Charge default interest at the rate of 10% per annum on all overdue amounts calculated on a day to day basis on any monies due but unpaid, such interest to be computed from the due date for payment and the parties agree that such default is not a penalty but is a true measure of damages incurred by VPSNERDS. Payments received from the Client will be credited first against any default interest and all such charges shall be payable upon demand;<\/li><li>Claim from the Client all costs relating to any action taken by VPSNERDS to recover monies or goods due from the Client including, but not limited to, any legal costs and disbursements;<\/li><li>Suspend, disconnect and\/or deny access to any service, support and\/or management; or<\/li><li>Terminate any agreement in relation to services rendered.<\/li><\/ul><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">7.6<\/span><div class=\"vpsn-body\"><p>The Customer agrees that any and all invoices must be paid prior to the provision of new or additional services by the Provider.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">7.7<\/span><div class=\"vpsn-body\"><p>The Customer agrees to contact the Accounts Department of VPSNERDS should a payment be delayed or otherwise impacted.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">7.8<\/span><div class=\"vpsn-body\"><p>The Client shall not be entitled to set off against, or deduct from the contract sum, any sums owed or claimed to be owed to the Client by VPSNERDS nor to withhold payment of any invoice because part of that invoice is in dispute.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">7.9<\/span><div class=\"vpsn-body\"><p>VPSNERDS reserves the right to cancel\/decline any order\/request\/quote that is suspected to be fraudulent activity.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">7.10<\/span><div class=\"vpsn-body\"><p>It is solely the Clients\u2019 responsibility to ensure all the details and payment method of their billing accounts are correct and up-to-date and to ensure their invoices with VPSNERDS are paid on time.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">7.11<\/span><div class=\"vpsn-body\"><p>Any reference to prices is in Australian currency, unless stated otherwise.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2728276 vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"2728276\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-8-cancellations-refunds-terminations\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31d7620 elementor-widget elementor-widget-heading\" data-id=\"31d7620\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Cancellations, Refunds &amp; Terminations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-528f861 elementor-widget elementor-widget-text-editor\" data-id=\"528f861\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">8.1<\/span><div class=\"vpsn-body\"><p>The Customer can request cancellation of their Account or any Service(s) for any reason by logging in to MyAccount and submitting a cancellation request. For security reasons, we will not accept cancellation requests by any other method.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">8.2<\/span><div class=\"vpsn-body\"><p>The Customer agrees to provide the following minimum notice of their cancellation for services NOT under any contract:<\/p><ul><li>Dedicated servers, Colocation and Managed Service(s):<br>Cancellation of account in a given month requires at least thirty (30) days\u2019 notice prior to that month&#8217;s billing due date, otherwise account cancellation will not take effect until the subsequent month&#8217;s billing due date.<\/li><li>All other services unless otherwise contractually specified \u2013 Seven (7) days before the next invoice due date.<\/li><li>Services under contract will abide by the agreed contractual terms.<\/li><\/ul><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">8.3<\/span><div class=\"vpsn-body\"><p>Should insufficient notice of cancellation be provided, either the following billing cycle shall be charged, or one additional month of service shall be charged, whichever is smaller.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">8.4<\/span><div class=\"vpsn-body\"><p>The Customer agrees to pay any outstanding invoices upon cancellation of their Service(s).<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">8.5<\/span><div class=\"vpsn-body\"><p>The following Service(s) are not eligible for a refund if the Service has been successfully provisioned by VPSNERDS:<\/p><ul><li>Domain names<\/li><li>SSL certificates<\/li><li>Dedicated Servers<\/li><li>Software licences<\/li><\/ul><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">8.6<\/span><div class=\"vpsn-body\"><p>The 30-Day Guarantee is subject to all of the following limitations:<\/p><ul><li>You are entitled to a maximum of one (1) 30-Day Guarantee.<\/li><li>If you do not cancel your account within thirty (30) days of the beginning of your service, your right to the 30-Day Guarantee shall expire forever and may not be revived under any circumstances, without the prior express written approval of VPSNERDS.<\/li><li>You may not transfer or assign the 30-Day Guarantee to any third party.<\/li><li>You agree that you will not circumvent the restrictions on the 30-Day Guarantee described in this document, or attempt to circumvent those restrictions by any means, including, but not limited to, the following actions:<ol type=\"a\"><li>Creating multiple accounts, using the same customer name or different customer names;<\/li><li>Cancelling your account for the sole purpose of obtaining a refund and then registering for a new account;<\/li><li>Organizing multiple business entities or using assumed business names for the purpose of circumventing these restrictions;<\/li><li>Knowingly providing false or misleading information when you register for your account; or<\/li><li>Requesting a refund under the 30-Day Guarantee at any time after you have already received a refund under that guarantee.<\/li><\/ol><\/li><\/ul><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">8.7<\/span><div class=\"vpsn-body\"><p>If you violate any provision of any of the following policies of VPSNERDS, you will not be eligible for the 30-Day Guarantee:<\/p><ol type=\"a\"><li>Terms of Service<\/li><li>Acceptable Use Policy<\/li><\/ol><p>Changes to your service, including, but not limited to, adding new services, removing services, or changing the type of service you have do not make you eligible for an additional 30-Day Guarantee. The 30-Day Guarantee applies to your first order of Service(s) from VPSNERDS and does not apply to any changes to your service at any time.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">8.8<\/span><div class=\"vpsn-body\"><p>A full refund will be provided to either account credit or returned to the original payment method, if the order was placed within thirty (30) days of the date that the refund was requested for any of the following Service(s):<\/p><ol type=\"a\"><li>Any shared cPanel\/Windows web hosting Service;<\/li><li>Any cPanel\/WHM or Windows Reseller web hosting Service;<\/li><li>Any Unmanaged VPS hosting Service<\/li><\/ol><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">8.9<\/span><div class=\"vpsn-body\"><p>The Customer will not be entitled to a refund if any of VPSNERDS Terms, Policies and Agreements have been breached by the Customer.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">8.10<\/span><div class=\"vpsn-body\"><p class=\"vpsn-clause-title\"><strong>Termination of accounts due to overdue payment.<\/strong><\/p><p>If the account is not paid within 30 days of the invoice date, the account will be terminated and all information within the account will be permanently deleted and no backup will be made available to the Client. You will become liable for the overdue amount, late payment fee and the cost of collection.<\/p><p>This will include interest on any overdue amount, calculated at the daily rate of 10% per annum, from the due date of the payment.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">8.11<\/span><div class=\"vpsn-body\"><p>With the exception of clients who have entered into a written contractual agreement with VPSNERDS, we may end our agreement with you for any reason provided that 30 days written notice is given to you.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">8.12<\/span><div class=\"vpsn-body\"><p>In the event of a suspension or termination, the Customer will still be held accountable for any due or overdue invoices.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-85a34d2 vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"85a34d2\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-9-limitation-of-liability\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0378f8a elementor-widget elementor-widget-heading\" data-id=\"0378f8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Limitation of Liability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e52ec6 elementor-widget elementor-widget-text-editor\" data-id=\"1e52ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">9.1<\/span><div class=\"vpsn-body\"><p>VPSNERDS shall not be liable to the Customer for harm caused by or related to Customer\u2019s Service or inability to utilise the Service unless caused by gross negligence or wilful misconduct.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">9.2<\/span><div class=\"vpsn-body\"><p>Neither Party shall be liable to the other for lost profits, direct or indirect, special or incidental, consequential or punitive, or damages of any kind whether or not they were known or should have been known.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">9.3<\/span><div class=\"vpsn-body\"><p>Notwithstanding anything else in this agreement, the maximum aggregate liability of VPSNERDS, any of its employees, agents or affiliates, under any theory of law shall not exceed a payment in excess of the amount paid by the Customer for the Service in question for the one (1) month prior to the occurrence of the event(s) giving rise to the claim.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d8f6bc vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"3d8f6bc\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-10-customer-general-warranties-and-undertakings\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22c7deb elementor-widget elementor-widget-heading\" data-id=\"22c7deb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Customer General Warranties and Undertakings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41c6af4 elementor-widget elementor-widget-text-editor\" data-id=\"41c6af4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">10.1<\/span><div class=\"vpsn-body\"><p>The Customer warrants that any information supplied for the purpose of creating an account with VPSNERDS, including but not limited to, first name, last name, address, telephone number and email address is true and correct, and will be kept up to date in VPSNERDS.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">10.2<\/span><div class=\"vpsn-body\"><p>The Customer warrants that they will keep any passwords or sensitive information used with the Service in a secure location.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">10.3<\/span><div class=\"vpsn-body\"><p>The Customer warrants that they hold and will continue to hold the copyright for data stored on VPSNERDS servers, or that they are licensed and will continue to be licensed to use that data.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">10.4<\/span><div class=\"vpsn-body\"><p>The Customer warrants that at the time of entering into this agreement they are not relying on any representation made by VPSNERDS which has not been expressly stated in this agreement, or on any descriptions or specifications contained in any other document produced by VPSNERDS.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">10.5<\/span><div class=\"vpsn-body\"><p>The Customer warrants that all due care has been taken to ensure data integrity on VPSNERDS servers. This includes an undertaking that the Customer will conduct computer virus scanning and other tests as necessary to ensure that the data uploaded by the Customer on to or downloaded by the Customer from the server does not contain any computer virus and will not in any way corrupt the data or systems of any person.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">10.6<\/span><div class=\"vpsn-body\"><p>The Customer agrees that they are solely responsible for dealing with anyone who accesses their data, and that you will not refer complaints or inquiries in relation to such access to VPSNERDS.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-801a95d vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"801a95d\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-11-general-assurances-and-undertakings\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5615a75 elementor-widget elementor-widget-heading\" data-id=\"5615a75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11. General Assurances and Undertakings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d5b8e3 elementor-widget elementor-widget-text-editor\" data-id=\"7d5b8e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">11.1<\/span><div class=\"vpsn-body\"><p>VPSNERDS accepts liability for the supply of the Service to the Customer to the extent provided in this agreement.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">11.2<\/span><div class=\"vpsn-body\"><p>VPSNERDS does not warrant that<\/p><ul><li>The Services provided within this agreement will be uninterrupted or error free;<\/li><li>The Services will meet your requirements, other than as expressly set out in this agreement;<\/li><li>The Services will not be subjected to external hacking attempts, viruses, worms, denial of service attacks, or other persons gaining unauthorised access to the Service or internal VPSNERDS systems.<\/li><\/ul><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">11.3<\/span><div class=\"vpsn-body\"><p>VPSNERDS does not make or give any express or implied warranties including, without limitation, the warranties of merchantability or fitness for a particular purpose, or arising from a course of dealing, usage or trade practice, with respect to any goods or services provided under or incidental to this agreement.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">11.4<\/span><div class=\"vpsn-body\"><p>No oral or written information or advice given by VPSNERDS or its resellers, agents, representatives or employees, to the Customer, shall create a warranty or in any way increase the scope of the express warranties hereby given, and the Customer should not rely on any such information or advice.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">11.5<\/span><div class=\"vpsn-body\"><p>In no event will VPSNERDS be liable to the Customer for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7380192 vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"7380192\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-12-entire-agreement\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e493d3f elementor-widget elementor-widget-heading\" data-id=\"e493d3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12. Entire Agreement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad9b176 elementor-widget elementor-widget-text-editor\" data-id=\"ad9b176\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">12.1.<\/span><div class=\"vpsn-body\"><p>These terms and conditions constitute the entire agreement between VPSNERDS and the Customer, and it supersedes all prior oral or written agreements, understandings and representations.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6dd8043 vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"6dd8043\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-13-governing-law\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13b5da5 elementor-widget elementor-widget-heading\" data-id=\"13b5da5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">13. Governing Law<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-342ade1 elementor-widget elementor-widget-text-editor\" data-id=\"342ade1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">13.1<\/span><div class=\"vpsn-body\"><p>The Customer agrees to abide by all local, state and federal laws pursuant to the Service(s) delivered by VPSNERDS.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">13.2<\/span><div class=\"vpsn-body\"><p>The Customer agrees that these terms and conditions are governed by the laws of Victora, Australia, and agrees to the exclusive jurisdiction of the Courts of that state.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-764a586 vpsn-legal-section e-con-full e-flex e-con e-child\" data-id=\"764a586\" data-element_type=\"container\" data-e-type=\"container\" id=\"tos-14-changes\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b8c8f elementor-widget elementor-widget-heading\" data-id=\"45b8c8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">14. Changes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32fcbaf elementor-widget elementor-widget-text-editor\" data-id=\"32fcbaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"vpsn-clause\"><span class=\"vpsn-num\">14.1<\/span><div class=\"vpsn-body\"><p>VPSNERDS may amend our Terms of Service at any time. Changes to this agreement will become effective upon their publication to our website.<\/p><\/div><\/div><div class=\"vpsn-clause\"><span class=\"vpsn-num\">14.2<\/span><div class=\"vpsn-body\"><p>Continued use of the Service(s) constitutes acceptance of the amended terms. If you do not wish to accept the amended terms, you may request cancellation of your Services) in-line with our cancellation policy found within our Terms of Service.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms of Service By purchasing any Service(s) from VPSNERDS, you (Customer) are entering into an agreement with Group44 Pty Ltd that is bound by the Terms of Service outlined in this document. This Agreement shall be construed in all respects in accordance with the laws of the state of Victora, Australia applicable to contracts enforceable [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1715,"parent":966,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-824","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/dev.n4u.au\/vps\/wp-json\/wp\/v2\/pages\/824","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.n4u.au\/vps\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.n4u.au\/vps\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.n4u.au\/vps\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.n4u.au\/vps\/wp-json\/wp\/v2\/comments?post=824"}],"version-history":[{"count":13,"href":"https:\/\/dev.n4u.au\/vps\/wp-json\/wp\/v2\/pages\/824\/revisions"}],"predecessor-version":[{"id":999,"href":"https:\/\/dev.n4u.au\/vps\/wp-json\/wp\/v2\/pages\/824\/revisions\/999"}],"up":[{"embeddable":true,"href":"https:\/\/dev.n4u.au\/vps\/wp-json\/wp\/v2\/pages\/966"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.n4u.au\/vps\/wp-json\/wp\/v2\/media\/1715"}],"wp:attachment":[{"href":"https:\/\/dev.n4u.au\/vps\/wp-json\/wp\/v2\/media?parent=824"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}